About Support

Welcome to Mentor Support

Here's how to get started:

Step 1.  Read our Customer Care Guide for answers to questions about support


Step 2.  Take a tour to learn how to use SupportNet


Step 3.  Login to SupportNet Choose products, add them to your list, save & continue


Step 4.  Visit our Getting Started with Licensing & Install


Step 5.  Visit our Getting Started with Your Product

Getting Started Product


SupportNet Registration to Register Other Users At Your Site

Support Services

As a Mentor Graphics support customer, a number of benefits are available to accelerate product development and increase quality:

  • Software enhancements to bring you the latest improvements in product functionality, usability and performance.
  • SupportNet, our support website, offers rapid, secure self-service access to Service Request management, release/patch downloads, Knowledge Base access, license reports and more.
  • Technical support backed by an award-winning support organization to provide rapid, expert response to your technical issues.

Learn more about Mentor Support:

Productivity Services

Mentor Graphics has been providing leading-edge support for electronics design for more than 30 years. Benefit from our deep industry experience with our Productivity Services.

Mentor Graphics offers Productivity Services to assist with adoption of new technology into your design environment, your day to day operations, or migration to the latest release of Mentor software. 

We will work with you at every stage of the design process to move your projects forward faster.

Learn more