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Contact Support

North America

Contact Info

Wilsonville (Corporate Headquarters)

8005 SW Boeckman Road
Wilsonville, OR 97070

  • SupportCenter: 1-800-547-4303
    The SupportCenter is staffed by Coordinators Monday through Friday from 8:00am to 5:00pm, Pacific Time. Phone escalations are available during these hours.
  • Work hours: Monday through Friday from 5:30a.m. to 5:30p.m. Pacific Time excluding Mentor Graphics holidays. (Note: If your support is provided by a Mentor Graphics Distributor, their local work hours may vary.)

Director of Customer Support

Andy Westlund
andy_westlund@mentor.com
(503) 685-4774 office
(503) 860-4125 cell/home

North American Support Sales Manager

Joe Bowers
Wilsonville, Oregon
Joe_bowers@mentor.com

Holiday Schedules

North American Support Sales Representatives

Please contact for support business issues only. Open a Service Request for technical issues.

Support Sales Rep Email Address Region States in Region
Shari Benedict shari_benedict@mentor.com North America Higher Education Program
Sherry Derick sherry_derick@mentor.com Northeast PA,NJ,MD,DE,WV,VA,WI,MI,IL,IN,OH,KY
Sara Folmer sara_folmer@mentor.com Northwest, Southwest WA,OR,ID,MT,WY,UT,CO,AZ,NM, Southern California
Cecilia Luna cecilia_luna@mentor.com Globals,Strategics,MED, Central ND,SD,MN,IA,NE,KS,MO
Erin McCusker erin_mccusker@mentor.com Northeast MA,CT,RI
Barbara Nordman barbara_nordman@mentor.com Northern California Northern California, NV
Petty Stuckey petty_stuckey@mentor.com Canada, Northeast, Brazil, MX Canada, Brazil, Mexico, ME, VT, NH
Shirley Robinson shirley_robinson@mentor.com South Central, Southeast TX, OK, AR, LA, MS, AL, GA, SC, NC, TN, FL