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Contact Support

North America

Contact Info

Wilsonville (Corporate Headquarters)

8005 SW Boeckman Road
Wilsonville, OR 97070

  • Support Hotline: 1-800-547-4303
    Hotline staffed by Coordinators Monday through Friday from 8:00am to 5:00pm, Pacific Time. Phone escalations available during these hours.
  • Work hours: Monday through Friday from 5:30a.m. to 5:30p.m. Pacific Time excluding Mentor Graphics holidays. (Note: If your support is provided by a Mentor Graphics Distributor, their local work hours may vary.)
  • Mechanical Analysis Division (formerly Flomerics) Support 

Director of Customer Support

Andy Westlund
andy_westlund@mentor.com
(503) 685-4774 office
(503) 860-4125 cell/home

North American Support Sales Manager

Joe Bowers
Wilsonville, Oregon
Joe_bowers@mentor.com

Holiday Schedules

North American Support Sales Representatives

Please contact for support business issues only. Open a Service Request for technical issues.

Support Sales Rep Email Address Region States in Region
Shari Benedict shari_benedict@mentor.com North America Higher Education Program
Sherry Derick sherry_derick@mentor.com North Central MD, MI, OH, IN, PA, DE 
Della Felton della_felton@mentor.com Southern California Southern California, NV, AZ, NM, HI
Sara Folmer sara_folmer@mentor.com Northwest, Southern California WA,OR, ID, Fremont, San Diego County
Cecilia Luna cecilia_luna@mentor.com North Central/Bay Area WI, IL, Mountain View, Menlo Park
Erin McCusker erin_mccusker@mentor.com Northeast NY, VT, NH, MA, CT, RI, ME, NJ
Barbara Nordman barbara_nordman@mentor.com Northern California Northern California
Petty Stuckey petty_stuckey@mentor.com Canada Canada, Brazil, Mexico
Lynn Ward lynn_ward@mentor.com Central MT, WY, UT, CO, KS, NE, SD, ND, MN, IA MO
Shirley Robinson shirley_robinson@mentor.com South Central TX, OK, AR, LA, MS, AL, GA, SC, NC, VA, WV, KY, TN, FL