Regional Support Hours

Regional support hours are the times during which we respond to Service Requests as part of our 5 STAR Standard Support.

Worldwide Region Regional Support Hours* GMT Support Hours
Japan 9:15 AM to 5:15 PM (GMT +9) 00:15 to 08:15 GMT
PacRim 9:00 AM to 5:00 PM CST (GMT +8) 01:00 to 09:00 GMT
North America 6:00 AM to 4:00 PM PST (GMT -8) 14:00 to 00:00 GMT

9:00 AM to 5:00 PM GMT

09:00 to 17:00 GMT

* Regional support offices are closed during local holidays


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