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Mentor Graphics becomes the only EDA company to receive TSIA Hall of Fame Lifetime Achievement Award
The Technology Services Industry Associaton (TSIA), the leading industry Association for IT support professionals, recognized Mentor Graphics for its ongoing customer service excellence with a TSIA star award Hall of Fame- Lifetime Achievement Award. Because of their outstanding "STAR Award quality" of technical assistance and customer service, a few companies have emerged as repeat winners that are recognized in a special way with the STAR Awards Hall of Fame- Life Time Achievement Award. A member is inducted into the Hall of Fame when they have won 5 STAR Awards. These do not have to be in consecutive years.
Mentor Graphics is a technology leader in the electronic design automation (EDA) industry, providing software and hardware design solutions that enable companies to bring better electronic products to market faster and more cost-effectively. The company's Customer Support organization delivers comprehensive, expert technical assistance around the globe through a variety of communication channels, including customized Web-based support offerings. These innovative support solutions help engineers overcome the challenges they face in the increasingly complex worlds of FPGA, printed circuit board, deep submicron, system-on-chip and global design.
At Mentor Graphics, we take customer support very seriously, so this prestigious award, and the fifth win in this category, mean a lot to us. Our customers face complex challenges around the clock and it's important for them to have access to the support they need. We are dedicated to providing our customers with the most efficient support in the EDA industry.
All TSIA Member companies are eligible to nominate themselves in any number of the categories -- Sustained Performance; High Call Volume; Most Improved; Complex Support Applications; Outsource Support Provider; Innovative Support; Mission Critical Support: Small/Emerging Company and Support Technology Vendor. TSIA provides each Applicant with an electronic application as a benchmark/guideline. The STAR Award Applicants spend a considerable amount of time on comprehensive application process from which they learn a lot and often discover what areas can use improvement. For more information on the TSIA STAR Awards please visit http://www.tsia.com/awards_and_certifications/star_awards.html
The Technology Services Industry Association (TSIA) is the leading professional association of the technology services industry. Its ranks include thousands of services executives, managers, and professionals from around the globe, representing the world’s leading enterprise and consumer technology companies, as well as scores of innovative small and midsize businesses across nine vertical industries.
For more information regarding the TSIA and other related divisions, log on to www.tsia.com/.