Welcome to Mentor Support
Here's how to get started:
Step 1. Read our Customer Care Guide for answers to questions about support
Step 2. Take a tour to learn how to use SupportNet
Step 3. Login to SupportNet Choose products, add them to your list, save & continue
Step 4. Visit our Getting Started with Licensing & Install
Step 5. Visit our Getting Started with Your Product
|Getting Started Product|
As a Mentor Graphics support customer, a number of benefits are available to accelerate product development and increase quality:
- Software enhancements to bring you the latest improvements in product functionality, usability and performance.
- SupportNet, our support website, offers rapid, secure self-service access to Service Request management, release/patch downloads, Knowledge Base access, license reports and more.
- Technical support backed by an award-winning support organization to provide rapid, expert response to your technical issues.
Learn more about Mentor Support:
When your business depends on accelerated project delivery and faster issue resolution, we are here to help with Mentor's optional support services to enhance operational performance, stability, and efficiency.
- Mission Critical IC Tapeout - A dedicated Calibre support expert during IC tapeout to own Calibre issues before they impact schedule
- Validation Services PCB - Accelerated adoption of the latest Mentor release so you can rapidly use the new flow and features.
- Support Account Manager - A single point of contact to orchestrate support activities, escalate priority issues, and educate your users.